Question 1

What’s the process for getting projects started?

Accepted Answer

Sign up for your monthly subscription here. 
Set up your profile on the online portal. 
Fill your project queue. (For every project, you’ll need the final copy, any brand guidelines, deadlines, etc.) 
Select which project you want us to design first. 
Within a week, we’ll upload your designed draft to the portal and notify you that it’s ready for review. 
You can provide written revisions or book a time for us to meet via Zoom and go through the revisions live.
If this version is finished, tell us in the portal what project to start next!

Question 2

What does ‘pause anytime, including mid-month’ mean? How does that work?

Accepted Answer

Your subscription renews every 31 days.

For example: If on day 21 you need to pause, you'll have 10 days remaining when you decide to resume. So you never have to pay for a service you're not using!

How to pause your subscription in 3 clicks:

To unpause, follow the same steps.

Question 3

What about canceling a subscription? How does that work?

Accepted Answer

Just login to your portal account and toggle the ‘Cancel My Subscription’ button. Be sure to cancel at least two days before your renewal date. That gives the bank time to stop an automatic withdrawal.

If you cancel mid-month, that’s no problem! You’ll have full access to our design services until the end of that month. Unfortunately, refunds aren’t available for unused days. But remember, you can pause your subscription anytime. When you have another design project, just unpause, use the remaining days, and then cancel your renewal.

Question 4

How long does a project take?

Accepted Answer

⭐️⭐️⭐️⭐️⭐️
5 Star Projects 
5 business days to delivery first proof
Logo Design
New Website or Webpages
Brochure (anything more than front and back)
Annual Reports
Lead Generator / Lead Magnet
Over 3 page PDFs
Magazine (less than 30 pages)
Pitch Deck (less than 30 slides)

⭐️⭐️⭐️
3 Star Projects 
3 business days to delivery first proof
Postcard
Social Graphic Templates
Brand Guidelines
Up to 2 page PDFs

⭐️⭐️
2 Star Projects 
2 business days to delivery first proof
Revisions on most projects (we'll let you know if it'll be longer)
Business Cards

Question 5

Why not just pay by the project?

Accepted Answer

The subscription is set up to give you access to quality design work without feeling nickel-and-dimed. If you have more than 2 projects (or like to make revisions), a subscription is probably a better deal than paying project-to-project.

These are the base rates for common projects:

Brand Identity System (Logo + Branding Guide): $2200
Website Design: $2000
includes Home page, Services page + Contact page
additional page: $450 each

Postcard: $450
Brochure 1-2 pages: $650
Brochure longer than 2 pages: $650 + $80 per page designed

Pitch Deck (PPT, Google Slides, Canva): $80 per slide
Social Media: $80 per graphic

Book Design: starting at $1500

Revisions
All projects include 2 rounds of revisions within 1 month of delivering first proof.
Additional revisions are invoiced at $250 per round.

Question 6

How many projects can MG Graphics design in a month?

Accepted Answer

The main variables for the quantity of projects are:

The size of the project. Logos, presentations, pitch decks, a simple website, and a magazine each require a week of design time. Smaller projects, such as one-page handouts, templates for social media, and business cards, only require three days.

The time you require for reviewing and approving designs. Does it take several days to get multiple stakeholders to sign off on a design? Or can you review, provide guidance on revisions, and agree on a design in an hour? As soon as you approve the final design, we get started on your next project. If a project requires extra review time, you can tell us to start designing another project from your queue in the meantime.

Question 7

What is the recommended workflow?

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